Receptionist

About APCA Chandigarh

APCA (Academy of Pastry & Culinary Arts) began in Malaysia in 2010 and now has academies in five countries, with alumni who won the World Pastry Cup in 2019. APCA Chandigarh, our new campus in SAS Nagar (Mohali), is opening soon, and we are building its founding team.

Reports to

Centre Head

The role

Be the first point of contact at APCA Chandigarh. You will handle enquiries, welcome visitors, run campus walkarounds and keep front-desk operations smooth, working with the admissions team to turn enquiries into enrolments.

What you’ll do

• Handle all incoming enquiries (walk-in, phone, WhatsApp, email, social DMs)
• Welcome visitors and conduct facility walkarounds for prospective students
• Schedule counselling sessions with the admissions team
• Maintain the enquiry database and keep records up to date
• Support admissions processing, payments and onboarding
• Coordinate with the Head Chef for class schedules

What we’re looking for

• Diploma or Degree in Culinary Arts, Pastry Arts or Bakery from a recognised institute
• FSSAI Food Safety Awareness
• 2–5 years in pastry/bakery, front desk, admissions, counselling or customer service
• Experience in education, hospitality or premium retail

Nice to have

• APCA alumni preferred
• Diploma in Hospitality, Counselling or Communications
• Certification in CRM / admissions software
• Experience with booking software
• Experience in the Chandigarh/Mohali market

Skills

• Front-desk and enquiry handling, follow-up
• CRM, booking software, MS Office and WhatsApp Business
• Multitasking, scheduling and record-keeping
• Empathetic, patient, presentable and solution-oriented

Languages

Fluent English, Hindi and Punjabi; a warm, professional manner on the phone and in person

How to apply

Use the form below, or email your CV to apca.chandigarh@apcaindia.com with the subject “Application — Receptionist”.